Events/Best Practices Topics |
Speaker/ Facilitator |
Time Schedule
|
Time Allocated* |
Day 1: Thursday, June 28 |
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-- |
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Continental Networking Breakfast |
|
7:30 a.m. |
1 hour |
Welcome |
Regenie Fraser, CANTO |
8:30 a.m. |
15 minutes |
Introductions and Speed Networking – Group Activity |
Melissa Harris , Telecom Training Corporation |
8:45 a.m. |
15 minutes |
Your Company's Greatest HR and Training Challenges – Group Activity |
Melissa Harris , Telecom Training Corporation |
9:00 a.m. |
30 minutes |
Redundancy/Right Sizing in a Competitive Environment |
|
9:30 a.m. |
45 minutes |
Networking Break |
-- |
10:15 a.m. |
15 minutes |
Union Issues – Working Together for a Win/Win Relationship |
Henk Shields, Telesur |
10:30 a.m. |
45 minutes |
Best Practices on Redundancy/Rightsizing and Union Issues – Group Activity |
Melissa Harris , Telecom Training Corporation |
11:15 a.m. |
30 minutes |
Networking Lunch |
-- |
11:45 a.m. |
1 hour |
Training Best Practices (includes development of training courses to be offered by CANTO in 2007/2008) |
Melissa Harris , Telecom Training Corporation |
12:45 p.m. |
45 minutes |
HR Metrics (include ITU metrics) and Key Performance Indicators (KPIs) |
|
1:30 p.m. |
45 minutes |
Networking Break |
-- |
2:15 p.m. |
15 minutes |
Performance Review Plans – Make Them Motivational Tools Vs. Demotivational Activities |
KPMG, Barbados |
2:30 p.m. |
45 minutes |
Best Practices on Training, HR Metrics, and Performance Review Plans - Group Activity |
Melissa Harris , Telecom Training Corporation |
3:15 p.m. |
45 minutes |
Adjourn – at the end of the day have a drawing for a prize from among those who are present |
-- |
4:00 p.m. |
-- |
Evening Networking Reception |
-- |
6 p.m. – 7: 30 p.m. |
1 ½ hours |
Day 2: Friday, June 29 |
-- |
-- |
-- |
Continental Networking Breakfast |
-- |
7:30 a.m. |
1 hour |
Re-Introductions of All Attendees |
Henk Defares, Manager Training & Research, Telesur |
8:30 a.m. |
15 minutes |
Outsourcing Functions and Their Impact on Redundancy – Pros and Cons |
KPMG, Curacao , TBA |
8:45 a.m. |
45 minutes |
Creating a Motivational Environment/Improving Employee Morale and Productivity (Moving Employees From Disengagement to Engagement) |
Ian Blanchard, Cable and Wireless , Grenada , |
9:30 a.m. |
45 minutes |
Networking Break |
-- |
10:15 a.m. |
15 minutes |
Best Practices on Outsourcing and Improving Morale – Group Activity |
Melissa Harris , Telecom Training Corporation |
10:30 am. |
30 minutes |
Change Management for Employees to Embrace Change During Uncertain Times |
Michèle Granger
General Manager, International Institute of Telecommunications
|
11:00 a.m. |
45 minutes |
Networking Lunch |
-- |
11:45 a.m. |
1 hour |
Culture Change to Face Competition in a Liberalized Market |
Michel Bruyère
Chief Executive Officer
Goulet Telecom International
|
12:45 p.m. |
45 minutes |
How to Obtain Employee Commitment to Customers |
Mrs. Martha Bradshaw ,
Lead Consultant,
Top level Inc |
1:30 p.m. |
45 minutes |
Networking Break |
-- |
2:15 p.m. |
15 minutes |
Best Practices on Change Management, Culture Change, and Obtaining Employee Commitment - Group Activity – Group Activity |
Melissa Harris , Telecom Training Corporation |
2:30 p.m. |
45 minutes |
Summarize Best Practices and Recommendations to Take Back to Your Leadership For Review and Implementation - Group Activity |
3:15 p.m. |
30 minutes |
Your Personal Action Plans – Group Activity |
3:45 p.m. |
30 minutes |
Adjourn (conclude with a drawing for a prize from among those who are present) |
|
4:15 p.m. |
-- |
TOTAL TIME : 8:30 a.m. – 5 p.m. = 8 ½ hours minus 1 hour lunch and 2 15-minute breaks = 7 hours x 2 days = 14 hours |
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To register for this event, please fill out the attached Registration Form and submit to the CANTO Secretariat no later than 1 st June 1007
Participants are responsible for making their own hotel accommodation. Please secure your hotel reservations online by using the appropriate link below to benefit from the Group Discount Rate.
You must be registered with CANTO to take advantage of the special hotel rates and the special transportation benefits for registered delegates at the preferred hotels.
A discounted rate has been negotiated with the Barbados Taxi Association from the Airport to all CANTO Preferred Hotels. Please look for the CANTO logo after clearing the Barbados Immigration Checks.
