CANTO’S 2nd ANNUAL HUMAN RESOURCE TRAINING AND BEST PRACTICE CONFERENCE on Connect the Caribbean

ATLANTS RESORT, PARADISE ISLAND, BAHAMAS

17^th -18^th July, 2008

Organized by CANTO and Facilitated by
Telecom Training Corporation

Dear HR and/or Training Leader,

CANTO (Caribbean Association for National Telecommunication Organizations) is pleased to announce the staging of the Caribbean region’s first annual HR Training and Best Practices Conference. The interactive conference will be held July 17th and 18th 2008 at the Atlantis Resort after CANTO’s 24th Annual Conference and Trade Exhibition which will take place at the same facility from the 13th - 16th July 2008.

Attached is a document listing our objectives for the conference, targeted attendees, pricing, and a proposed schedule of topics.

Thank you in advance for your involvement and commitment in making CANTO’s second Annual HR Training and Best Practices conference an outstanding success!

Best regards,

Teresa Wankin, CANTO

Henk Defares, Telesur and CANTO HR Committee Chair

Melissa Harris, Telecom Training Corporation and CANTO HR Committee Member

Secretary General

CANTO

Conference Objectives

Focus on key areas to help Caribbean carriers strategically face new competitive challenges resulting from a liberalized marketplace
Create personal action plans to implement back on the job that will support the carrier's corporate mission and vision to help obtain buy-in to new ideas from senior leadership
Publish and follow-up on best practices and group recommendations to measure the success of the conference (Note: Decision makers at each carrier will decide which recommendations to implement within their own organizations)
Develop relationships with Caribbean operators' HR and Training professionals facing similar challenges through a wide variety of networking activities
Design plans for training courses CANTO can offer in 2008/2009 that will support the strategic objectives of Caribbean carriers
After each subject matter expert presentation, participants will break out into different groups to share additional best practices, develop personal action plans to implement back on the job, and continue building new relationships with counterparts at other Caribbean carriers facing similar challenges

Target Audience

Vice Presidents of Human Resources
Vice Presidents of Training
Directors of Human Resources
Directors of Training
Managers of Human Resources
Managers of Training
All Other HR and Training Personnel
Managers of Business Units

Hotel Venue: Atlantis Resort, Paradise Island, Bahamas.
Conference Pricing: CANTO Members - US$250.00; CANTO Affiliate members - $300; Non CANTO Members - $500.00; free for Speakers
How to Register: Please visit our web site http://www.canto.org/canto2008/hrtraining.html to view all the details and download the Registration Form.

Events/Best Practices Topics	Speaker/ Facilitator	Time Allocated*	Time Schedule	Sponsors
Day 1: Thursday, July 17	--	--	--	--
1. Continental Networking Breakfast		--	8:00 a.m. – 8:30 a.m.	TBD
2. Welcome	Regenie Fraser, CANTO Teresa David, CANTO Henk Defares, TELESUR and CANTO HR Committee Chair	30 minutes	8:30 a.m. – 9:00 a.m.	--
3. Attendee Introductions and Speed Networking	Melissa Harris President Telecom Training Corporation	30 minutes	9:00 a.m. – 9:30 a.m.	--
4. Your Company’s Greatest HR and Training Challenges	Melissa Harris President Telecom Training Corporation	30 minutes	9:30 a.m. – 10:00 a.m.	--
5. Topic 1: Leadership Values and their Impact on Human Resources and Training	Karen Sutherland Director of Training Atlantis-Paradise Hotel	1 hour	10:00 a.m. – 11:00 a.m.	--
6. Networking Break	--	30 minutes	11:00 a.m. – 11:30 a.m.	Trainmar Caribbean
7. Topic 2: PeopleSurv	Susan Coote and Bill Davies Executive Partner Coote Harvard	1 hour	11:30 a.m. – 12:30 p.m.	--
8. Networking Lunch	--	1 hour	12:30 p.m. – 1:30 p.m.	SES NewSkies
9. Topic 3: Helping Your Employees Better Manage Stress During Changing Times	Rochelle Lightbourne Senior Manager Training and Development Department The Bahamas Telecommunications Limited	1 hour	1:30 p.m. – 2:30 p.m.	--
10. Topic 4: Communicating with Senior Leaders With Powerful Presentations	Craig Albury President Bahamas Technical Trainers	1 hour	2:30 p.m. – 3:30 p.m.
11. Networking Break	--	30 minutes	3:30 p.m. – 4:00 p.m.	TBD
12. Topic 5: Culture Change – Focusing on the Customer While Improving Morale and Productivity	Ian Blanchard Chief Executive Cable & Wireless Grenada	1 hour	4:00 p.m. – 5:00 p.m.	--
13. Adjourn		Total: 8 ½ hours	5:00 p.m.	--
14. Evening Networking Reception	--	2 hours	6:00 p.m. – 8:00 p.m.	TBD
Day 2: Friday, July 18	--	--	--	--
15. Continental Networking Breakfast	--	30 minutes	8:00 a.m. – 8:30 a.m.	TBD
16. Re-Introductions of All Attendees	Melissa Harris President Telecom Training Corporation	15 minutes	8:30 a.m. – 8:45 a.m.	--
16. Topic 6a HR Track: Strategic Management Development	Jan Willem de Seriere Senior Manager KPMG Advisory Services B.V.	1 hour	8:45 a.m. – 9:45 a.m.	--
17. Topic 6b Training Track: Social/Technical Development Training for a Caribbean People	Sean Rogers Managing Director Genesis Innovative Solution	1 hour	8:45 a.m. – 9:45 a.m.	--
18. Topic 7a HR Track: Focusing on the Employee: Leveraging the Power of Employee Assistance Programs	Richard Adderley Director of Human Resources Cable Bahamas	1 hour	9:45 a.m. – 10:45 a.m.	--
19. Topic 7b Training Track: How Training Helps Digicel Deliver Its Strategic Objectives And Lessons For Other Caribbean Companies Including How We Do It, Links To Succession Planning, Etc.	Shane Ram Group Director,Talent Management Digicel Group	1 hour	9:45 a.m. – 10:45 a.m.	--
20. Networking Break	--	30 minutes	10:45 a.m. – 11:15 a.m.	Trainmar Caribbean
21. Topic 8a HR Track Current and Future HR Plans From Leading Caribbean ICT Companies Panel Presentation	To Be Determined (TBD)	1 hour	11:15 a.m. – 12:15 p.m.	--
22. Topic 8b Training Track: Current and Future Training Plans From Leading Caribbean ICT Companies Panel Presentation	To Be Determined (TBD)	1 hour	11:15 a.m. – 12:15 p.m.	--
23. Networking Lunch	--	1 hour	12:15 p.m. – 1:15 p.m.	SES New Skies
24. Topic 9: Connect the Caribbean from an HR and Training Perspective – Building Capacity and Retaining Experts	Dr. Kim Mallalieu Leader, Communication Systems Group and Coordinator, MRP (Telecommunications) Department of Electrical and Computer Engineering The University of the West Indies	1 hour	1:15 p.m. – 2:15 p.m.	--
25. Topic 10: Preparing for and Developing ICT Skills	Melissa Harris President Telecom Training Corporation	1 hour	2:15 p.m. – 3:15 p.m.	--
26. Networking Break	--	30 minutes	3:15 p.m. – 3:45 p.m.	TBD
27. Topic 11: Training and HR Resources for Caribbean Professionals	Melissa Harris President Telecom Training Corporation	30 minutes	3:45 – 4:15 p.m.	--
28. Topic 12: Future CANTO HR and Training Plans	Melissa Harris President Telecom Training Corporation	30 minutes	4:15 p.m. – 4:45 p.m.	--
29. Topic 13: Summarize Best Practices and Recommendations to Take Back to Your Leadership For Review and Implementation	Melissa Harris President Telecom Training Corporation	30 minutes	4:45 p.m. – 5:15 p.m.	--
30. Topic 14: Your Personal Action Plans (and have a drawing for a prize from among those who are present)	Melissa Harris President Telecom Training Corporation	15 minutes	5:15 p.m. – 5:30 p.m.	--
31. Adjourn	--	Total: 8 ½ hours	5:30 p.m.	--
32. Evening Networking Reception	--	2 hours	6:30 p.m. – 8:30 p.m.	TBD

* Note: The time allocated to each topic includes a 15-30 minute break-out session for participants to share additional best practices, develop personal action plans to implement back on the job, and continue building new relationships with counterparts at other Caribbean companies facing similar challenges.

telcoms conference and exhibition

BTC

CANTO’S 2^nd ANNUAL HUMAN RESOURCE TRAINING AND BEST PRACTICE CONFERENCE

ATLANTS RESORT, PARADISE ISLAND, BAHAMAS

17^th -18^th July, 2008

NB: Please check for visa requirement to enter Bahamas

Please complete this form and return to the CANTO Secretariat by 15th June, 2008 Participants are responsible for making their own Hotel Accommodation. A group discount has been negotiated for delegates. Please visit http://www.canto.org/canto2008/doc/hotelreservation.pdf to access Hotel Registration Form.

NAME: _______________________________________________________________ ORGANIZATION:_______________________________________________________ COUNTRY: ____________________________________________________________ POSITION: _____________________________________________________________ TELEPHONE: ( ) _____________________ FAX: ( ) _______________________ EMAIL: ________________________________________________________________

DATE

TIME

FLIGHT

NO.

AIRLINE

ARRIVAL

DEPARTURE

Non CANTO Members -US$500.00

CANTO Affiliate members - US$300.00

CANTO Members - US$250.00

Method of Payment: ___________________________

Credit Card Number: ___________________________

Please return completed Forms to Gloria Manzano, Executive Assistant; Tel: (868) 3770 /4781;

Fax: (868) 622 3751; Email: gmanzano@canto.org

Links & Events

Downloads

Disaster Recovery Preparedness Committee

Hr Conference
Registration Form

Sponsors