Given the impact of this global pandemic the Telem Group has implemented the below strategies to assist St. Marteen at this time :

  • We have opened a free-of-charge emergency number (914), that is being redirected to Government Department of Epidemiology
  • We have opened an SMS number named CORONA_INFO from which Government can send free-of-charge SMS info messages to our residents
  • We have produced Social Distancing billboards that have been placed on strategic locations on SXM
  • We have produced flyers that have been distributed (or are being distributed) to all households on SXM; in 4 languages English, Spanish, French and Créole to inform and educate
  • Our TV channels have regular infomercials
  • We have distributed SIM cards and Free credit to all Hospital workers on Sint Maarten
  • We have launched a “Double Data” campaign for our Mobile Prepaid users (Double the amount of data for the same price)
  • We are not disconnecting any of our Residents from our fixed and Broadband (internet) services if their invoice is due
  • Collaborating with local grocery stores who are now carrying out home delivery to residents whereby Top Up is now easily accessible to all citizens through this venture.
  • We are providing the option of increased bandwidth for government, schools, businesses and residents upon request of the customer.