Telecom Training Corporation
Contact: Melissa HarrisBiographical Info
| • Telecom Training Corporation (TTC) provides training, consulting and coaching solutions to telecommunications, cellular and cable television operators. • Our global team of 850+ industry-experienced training instructors is used on large-scale projects. • Since 1996, TTC has custom designed and facilitated training on topics such as: • Sales – Retail, Business, Direct/Outside, Indirect and Alternative Distribution Channels, Inside Sales, Telemarketing, MVNOs • Customer Service/Call Center – Sales and Service • Leadership and Management • Products and Services • Processes, Policies, Procedures, and Systems • New Hire Onboarding • Mergers/Acquisitions • Culture Change in transitioning from a Monopoly to a Competitive Environment • Customer Experience Management, Net Promoter Scores, Customer Journey Roadmaps |
Categories: Consultant, Marketing Services, Training