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Telecom Training Corporation

Contact: Melissa Harris
Work Phone: 615 298 5429 Website: www.telecomtrainingcorporation.com

Biographical Info

• Telecom Training Corporation (TTC) provides training, consulting and coaching solutions to telecommunications, cellular and cable television operators.
• Our global team of 850+ industry-experienced training instructors is used on large-scale projects.
• Since 1996, TTC has custom designed and facilitated training on topics such as:
• Sales – Retail, Business, Direct/Outside, Indirect and Alternative Distribution Channels, Inside Sales, Telemarketing, MVNOs
• Customer Service/Call Center – Sales and Service
• Leadership and Management
• Products and Services
• Processes, Policies, Procedures, and Systems
• New Hire Onboarding
• Mergers/Acquisitions
• Culture Change in transitioning from a Monopoly to a Competitive Environment
• Customer Experience Management, Net Promoter Scores, Customer Journey Roadmaps
Categories: Consultant, Marketing Services, Training